AquaSeekers LLC Privacy Policy
AquaSeekers LLC values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, retain, and safeguard your data when you visit our website, contact us, opt in to SMS messages, or use our services.
Website: https://aquaseekers.com
Email: aquaseekersllc@gmail.com
Phone: 800-807-9291
Address: 2668 Brigantine Place, Port St. Lucie, FL 34953
1 Introduction
Welcome to AquaSeekers LLC (“we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information.
This Privacy Policy describes how we collect, use, retain, and safeguard your data when you visit our website at https://aquaseekers.com, contact us, opt in to SMS communications, or use our services.
2 Information We Collect
We may collect the following types of information:
- Personal Information: name, phone number, mobile phone number, email address, and mailing address.
- Technical Information: IP address, browser type, operating system, and browsing behavior through cookies or analytics tools.
- Communication Information: messages you send through our contact forms, email, phone calls, or text messages.
3 How Information Is Collected
Your information may be collected when you contact us, request information, submit a website form, call us, email us, opt in to SMS messages, request service, make a purchase, or communicate with us through third-party scheduling or service platforms.
4 How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide customer service.
- Process transactions and deliver requested services.
- Send customer care messages, appointment updates, service notifications, project updates, estimates, follow-ups, and marketing messages only when you have provided consent.
- Improve our website, services, and user experience.
5 Data Sharing
Customer data is not shared with third parties for promotional or marketing purposes.
Mobile opt-in information, SMS consent, and collected mobile numbers are never sold, rented, leased, or shared with third parties or affiliates for marketing or promotional purposes.
Any information sharing that may be mentioned elsewhere in this Privacy Policy excludes mobile opt-in data and SMS consent information.
We may share limited information only when necessary to:
- Comply with legal obligations or respond to lawful requests.
- Work with trusted service providers, such as payment processors, website hosting providers, analytics tools, or business operation vendors, under confidentiality obligations.
6 SMS Messaging Terms and Conditions
By providing your mobile phone number and agreeing to receive text messages, you consent to receive recurring SMS messages from AquaSeekers LLC at 800-807-9291 regarding customer care, appointment updates, service notifications, project updates, estimates, follow-ups, and marketing communications if you have opted in.
- Consent is not a condition of purchase.
- Message frequency varies.
- MESSAGE AND DATA RATES MAY APPLY.
- Your mobile carrier may charge fees for sending or receiving text messages.
- You can reply STOP or UNSUBSCRIBE to unsubscribe at any time.
- You can reply HELP for assistance.
- You may also contact us directly at 800-807-9291 or aquaseekersllc@gmail.com.
- Mobile opt-in information and SMS consent are never shared with third parties for marketing purposes.
7 Opt-Out
You may opt out of receiving SMS messages at any time by replying STOP or UNSUBSCRIBE, calling 800-807-9291, or emailing aquaseekersllc@gmail.com.
After unsubscribing, you will receive one final SMS confirming that you have been unsubscribed, and we will remove your number from our SMS list within 24 hours.
8 Help
You may reply HELP to any SMS message for assistance. You will receive a response including our phone number, email address, and website information.
We are here to help you with questions about our SMS program, services, or your communication preferences.
9 Cookies and Tracking
We may use cookies and similar technologies to analyze website traffic and improve our services. You can control cookie settings in your browser. Disabling cookies may affect website functionality.
10 Data Retention
We retain your personal data only as long as necessary to fulfill the purposes described in this Privacy Policy, provide requested services, maintain business records, comply with legal obligations, or while you remain subscribed to our SMS communications.
You may request deletion of your personal information at any time.
11 Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, misuse, or destruction.
12 Your Rights
Depending on your location, you may have the right to:
- Access or request a copy of your personal data.
- Request correction or deletion of your information.
- Opt out of marketing communications at any time.
- Opt out of SMS messages at any time by replying STOP or UNSUBSCRIBE.
13 Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.
14 Contact Us
If you have any questions or concerns about this Privacy Policy, our SMS messaging terms, or our data practices, please contact us:
Address: 2668 Brigantine Place, Port St. Lucie, FL 34953